📜 Terms of Service

The rules and agreements that govern your use of WorkLoo platform

Last Updated: November 1, 2025

Acceptance of Terms

Welcome to WorkLoo! These Terms of Service ("Terms") govern your use of our freelance platform and services. By accessing or using WorkLoo, you agree to be bound by these Terms and our Privacy Policy.

If you disagree with any part of these Terms, you may not access or use our services. These Terms apply to all users of the platform, including freelancers, clients, and visitors.

Important: By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Platform Description

WorkLoo is an online platform that connects freelancers with clients seeking professional services. We provide the technology and framework to facilitate these connections but are not a party to the actual service agreements between users.

Our platform includes:

  • User profiles and portfolios
  • Job posting and bidding system
  • Communication and messaging tools
  • Direct connection between clients and freelancers
  • Rating and review system
  • Dispute resolution assistance

User Accounts and Registration

Account Creation

To use WorkLoo, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Comply with all applicable laws and regulations

Account Responsibilities

  • Keep your account information current and accurate
  • Notify us immediately of any unauthorized access
  • Use strong passwords and enable two-factor authentication
  • Do not share your account with others
  • Do not create multiple accounts to circumvent platform rules

User Conduct and Prohibited Activities

By using WorkLoo, you agree to conduct yourself professionally and respectfully. The following activities are strictly prohibited:

General Prohibitions

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Posting false, misleading, or deceptive information
  • Engaging in fraudulent or dishonest activities
  • Harassing, bullying, or threatening other users
  • Discriminating against users based on protected characteristics
  • Attempting to circumvent platform fees or policies

Content Restrictions

  • Adult, explicit, or inappropriate content
  • Hate speech or discriminatory language
  • Spam, irrelevant, or repetitive content
  • Malicious software or harmful code
  • Copyrighted material without proper authorization
  • Personal information of other users
Enforcement: Violation of these terms may result in warning, account suspension, or permanent termination without refund.

Services and Transactions

For Freelancers

  • Accurately represent your skills and experience
  • Deliver work according to agreed specifications and timelines
  • Maintain professional communication with clients
  • Protect client confidentiality and intellectual property
  • Honor your commitments and complete projects as agreed

For Clients

  • Provide clear and accurate project descriptions
  • Make timely payments for completed work
  • Treat freelancers with respect and professionalism
  • Provide necessary resources and information for project completion
  • Communicate requirements and feedback clearly
Platform Role: WorkLoo facilitates connections between users but is not responsible for the quality, safety, or legality of services provided.

Payment Terms and Fees

Platform Fees

WorkLoo operates as a 100% FREE platform with zero commission:

  • No service fees: 0% commission on all transactions
  • No platform fees: Free job posting and hiring
  • No subscription fees: Completely free to use
  • No hidden costs: What you negotiate is what you pay

Direct Payment System

  • Payments are handled directly between clients and freelancers
  • WorkLoo does not process or hold funds
  • Users choose their preferred payment methods (bank transfer, PayPal, etc.)
  • Payment terms and schedules are agreed upon directly between parties
  • Tax obligations are the responsibility of individual users

Intellectual Property Rights

Platform Content

WorkLoo owns all rights to the platform, including but not limited to software, design, logos, trademarks, and proprietary algorithms. Users may not copy, modify, or distribute our platform content without explicit permission.

User Content

You retain ownership of content you create and post on WorkLoo, but grant us a license to:

  • Display your content on our platform
  • Use your content for marketing and promotional purposes
  • Modify content for technical compatibility
  • Remove content that violates our terms

Work Product

Intellectual property rights in work product are determined by the agreement between freelancer and client. WorkLoo is not responsible for intellectual property disputes between users.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using WorkLoo, you consent to:

  • Collection and processing of your personal information
  • Communication from us regarding platform updates and opportunities
  • Display of your public profile information to other users
  • Storage of your data on servers located globally

Platform Availability and Modifications

We strive to provide reliable access to WorkLoo, but cannot guarantee uninterrupted availability. We reserve the right to:

  • Modify, suspend, or discontinue services with or without notice
  • Perform maintenance that may temporarily affect availability
  • Update platform features and functionality
  • Change these Terms of Service with appropriate notice
  • Restrict access in certain jurisdictions if required by law
Service Updates: We will notify users of significant changes to our services or terms through email or platform announcements.

Dispute Resolution

Internal Resolution

We encourage users to resolve disputes directly when possible. Our platform provides:

  • Mediation services for contract disputes
  • Escrow protection for eligible transactions
  • Evidence collection and review processes
  • Fair resolution based on platform policies

Legal Disputes

For disputes that cannot be resolved through our internal processes, the following terms apply:

  • Disputes will be resolved through binding arbitration
  • Arbitration will be conducted under established arbitration rules
  • Users waive the right to participate in class action lawsuits
  • Governing law is [Your Jurisdiction]

Limitation of Liability

WorkLoo provides the platform "as is" without warranties of any kind. To the maximum extent permitted by law, we disclaim all liability for:

  • Quality, safety, or legality of services provided by users
  • Actions or omissions of other users
  • Unauthorized access to or alteration of your data
  • Platform interruptions or technical issues
  • Financial losses related to user transactions
  • Indirect, incidental, or consequential damages
Maximum Liability: Our total liability to you for any claims shall not exceed the amount of fees you paid to WorkLoo in the 12 months preceding the claim.

Account Termination

Voluntary Termination

You may terminate your account at any time by:

  • Completing all ongoing projects and obligations
  • Withdrawing available funds from your account
  • Contacting our support team to close your account
  • Following our account deletion process

Platform Termination

We may suspend or terminate your account for:

  • Violation of these Terms of Service
  • Fraudulent or illegal activities
  • Repeated complaints from other users
  • Failure to pay required fees
  • Extended account inactivity

Effects of Termination

  • Loss of access to platform features and data
  • Forfeiture of unused credits or fees (where applicable)
  • Continued obligation to complete ongoing projects
  • Survival of certain terms (payment obligations, intellectual property)

General Provisions

Governing Law

These Terms are governed by the laws of Jurisdiction without regard to conflict of law principles.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and WorkLoo regarding use of our services.

Contact Information

For questions about these Terms, please contact us at the information provided below.

Questions About These Terms?

If you have questions or concerns about these Terms of Service, our legal team is here to help.

Email: hello@workloo.com
WorkLoo Legal Department

Contact Legal Team