📚 Help Center

Getting started is simple! Create your account, complete your profile with your skills and experience, and start browsing jobs (for freelancers) or post your first project (for clients). Our platform tour will guide you through all the essential features.

WorkLoo uses secure escrow services to protect both clients and freelancers. Payments are held securely until work is completed and approved. This ensures freelancers get paid for quality work and clients receive the services they paid for.

WorkLoo charges a small service fee on completed transactions to maintain the platform and provide support. Freelancers pay a percentage of their earnings, while clients pay a small processing fee. All fees are clearly displayed before any transaction.

A great proposal should be personalized to the specific job, showcase relevant experience, provide a clear timeline and budget, and demonstrate understanding of the client's needs. Include examples of similar work and explain your approach to the project.

If you encounter any issues, first try to resolve them through direct communication. If that doesn't work, our dispute resolution team can help mediate and find a fair solution for both parties. Contact support with all relevant details and documentation.

Success comes from having a complete, professional profile, submitting high-quality proposals, maintaining good communication, delivering excellent work on time, and building positive relationships with clients. Our success guides provide detailed strategies.