🔒 Privacy Policy
Your privacy is important to us. Learn how we protect and use your information.
Introduction
Welcome to WorkLoo. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freelance platform and services.
By using WorkLoo, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Profile information, skills, and professional experience
- Payment information and billing details
- Communication preferences and settings
- Identity verification documents (when required)
Usage Information
We automatically collect certain information about your use of our platform:
- Device information and browser type
- IP address and location data
- Usage patterns and platform interactions
- Cookies and similar tracking technologies
- Performance and error logs
Communication Data
We may collect and store:
- Messages between users on our platform
- Customer support communications
- Feedback and survey responses
- Public forum posts and comments
How We Use Your Information
We use your information for the following purposes:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative and marketing communications
- Personalize your experience and recommendations
- Ensure platform security and prevent fraud
- Comply with legal obligations and resolve disputes
- Conduct research and analytics to improve our platform
- Facilitate communication between freelancers and clients
Information Sharing and Disclosure
We may share your information in the following situations:
With Other Users
- Profile information visible to potential clients or freelancers
- Work history and ratings for trust and transparency
- Communication through our messaging system
With Service Providers
- Payment processors for secure transactions
- Cloud hosting and data storage services
- Analytics and marketing service providers
- Customer support and communication tools
Legal Requirements
- Comply with applicable laws and regulations
- Respond to legal requests and court orders
- Protect our rights and prevent fraud
- Ensure user safety and platform security
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication measures
- Secure payment processing with industry standards
- Regular backups and disaster recovery procedures
- Employee training on data protection practices
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
- Withdrawal: Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
- Essential Cookies: Required for basic platform functionality
- Performance Cookies: Help us understand how you use our platform
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality.
Children's Privacy
WorkLoo is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.
When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:
- Posting the updated policy on our platform
- Sending email notifications to registered users
- Displaying prominent notices on our platform
Your continued use of WorkLoo after any changes indicates your acceptance of the updated Privacy Policy.
Questions About This Privacy Policy?
If you have questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us.
Email: hello@workloo.com
WorkLoo Privacy Team